Supporting customer Cloud IT infrastructure we are minimizing downtimes. Technical support consist of set of subscription services which set provides an fast response to a critical situation in the IT system of the customer and the fastest IT infrastructure recovery after failures.

• - Cloud servers installation, configuration
• - Software installation and configuration
• - Important data backup - both on-site and off-site
• - Antivirus and malware protection

We supporting computer users by the phone and remotely. We providing web-based servicedesk system for incident and problem registration, that means:

• - Support group will receive notification immediately
• - You will be able to track and control progress
• - You will receive the report on regular basis

We support and monitor different kind of servers with Windows and Linux operating systems:

• - E-mail servers - MS Exchange, Postfix+Dovecot
• - Web servers - Apache
• - DBMS - Oracle, MySQL. Installation, configuration of backup
• - Windows Server based Active Directory authentication deployment and support
• - Windows Server based Fileserver

Virtualization can be applied to applications, servers, storage and networks and it is most effective way to reduce IT expenses while boosting efficiency and agility for all size businesses.

Virtual server rental service does not require any capital expenditures in infrastructure and its maintenance, but at the same time, there is possibility to quickly change and adapt required resources, by making the solution attractive to the projects in their dynamic development process.

• - VPN. Two or more offices connection into one network, to share same systems and resources between all users. Remote users connection to company's network from anywhere.
• - Routers, firewalls, switches, traffic shapers, proxy. Control, protection and flexible internet and corporate connection parameter management

We offer IT project managemet:

• - Analysis , scheduling, setting and distribution of tasks, monitoring and control, change management etc.
• - Managing the resources and staff of the IT project (resource planning, budget determination, project team management)
• - Organization of preparatory works and works on the implementation site (survey of the automation subject area, analysis and description of business processes, determination of the scope of automation work, interaction with the customer, interaction with contractors, task setting, progress monitoring, acceptance of work performed And so on);
• - Maintaining and monitoring the full cycle of the project workflow (development of all technical documentation for project management, contract management, acts, technical documentation for company standards, etc.)
• - Reporting on projects, monitoring the relevance of data, reporting to management

IT infrastructure and security audit:

• · Desktops;
• · Servers, storages, UPS..;
• · Network devices and communication channels;
• · Software and licenses;
• · Security – protection, prevention, antivirus and malware detection systems.